FAQ

What is my PIN?
Your PIN (personal identification number), or confirmation number, is a four digit code that acts as a password to your library account and library services in general.

If you received a library card prior to 2005, you may not have a PIN. Alternately, the PIN may have defaulted to the last four digits of your telephone number at that time.

How do I change my PIN?
You can come in person to any of our branches to change your PIN. Please bring your driver’s license or other valid photo ID and your library card.

You can also change your PIN by logging into your library account, but to do this you must know your old PIN. Under the My Account tab, click Profile. At the bottom of the page is a section entitled Personal Identification Number (PIN). There you may input your old PIN and change it to a new four digit number.

How do I log onto my library account?
From the main library webpage, click on the word Catalog in the sidebar on the left. On the page that loads, click on the My Account tab. It is the third tab from the left, preceded by Home and then Search. On the My Account page, you will need to input your library barcode and your PIN.

Your library barcode begins 2296400 and you will need to type in all the numbers with no spaces.

Your PIN is a four digit code that acts as a password for your library account.

How do I place a book on hold?
From the book’s record in our publicly available catalogue, click on the Request Item button.

It is generally advisable to use Request Item as opposed to Request Copy. We may own three copies of a book. If you click Request Copy, you are requesting a specific copy, as opposed to the first available copy of that title. It may increase your wait time.

How do I access library databases?
From the main library webpage, click on the word Services in the sidebar on the left. On the page that loads, click on Online Databases at the top.

How do I reserve a room?
In order to reserve a room you must submit a meeting room application. You can get a copy of the application at any of our branches.

The application may also be downloaded from our website. From the main library webpage, click on Forms & Applications at the top. On the page that loads, click on Meeting Room Application. The form can then be printed.

Please make sure to fill out all fields on the form before you submit it to us. The form can be turned in at any branch, or faxed to 850-7091.

What computer classes do you offer?
We have an electronic calendar that lists all of the computer classes we will be offering during the current month. To see this calendar, click on Events on main library webpage. Events is located on the sidebar to the left. On the page that loads, click on Computer Class Schedule at the top.

To register for a computer class, please visit one of our branches or give us a call.

How do I check what books I have out?
You may check this by logging into your library account. The main page provides an overview of total items out. To see a detailed summary, click on Check Out, the second link from the left.

How do I check my fines?
You can check your fines by logging into your library account. The main page provides an overview of fines owed. To see a detailed summary, click on Fines/Blocks, the second link from the right.

How much can I owe in fines before I can't check out books?
After five dollars ($5) in fines accrues for any reason (lost, overdue, etc.), you lose access to library services. This includes checking any of our materials out as well as use of our computers.

I don't live in Pickens County. Can I get a library card?
If you are a resident of any South Carolina county that is contiguous with Pickens County you may get a free library card with our system. If you have a library card with any other county we must first verify that your account is in good standing with that county’s library system.

If you are not a resident of a contiguous county you are still eligible for a library card, but there is a fee of $10.

Can I return a book to any branch?
All Pickens County Library materials may be returned to any of our branches

Are you part of the Greenville Library?
No. For the most part, every county is responsible for running and maintaining its own library system.